Six checks, every time
How we choose EV charger installers
Your job goes to one local installer, and only after they have cleared the same six checks as everyone else. Here is the list, including what gets someone turned away.
Get a price
Where does it need to go? Two taps and a postcode gets you a price.
The checklist
What every EV charger installer has to clear
Most sites in this trade say their installers are vetted and leave it there. Vetted against what is the only part that matters, so this is ours in full.
1. Competent person scheme registration
Registered with NAPIT or an equivalent government-approved scheme, checked against the scheme's own register rather than taken from a logo on a website. This is what lets notifiable work be self-certified instead of going through building control.
Turned away for: Lapsed registration, or a scheme membership that does not cover the work being quoted.
2. TrustMark or equivalent standard
TrustMark is government-endorsed and covers trading practice and customer service, not only whether the wiring is correct. It is the part of a credential set that speaks to how a complaint would be handled.
Turned away for: No consumer-facing standard at all, or one that has been allowed to expire.
3. Public liability insurance, in date
We ask to see the certificate and we check the expiry, not just the existence. A copy goes out with your quote so you can check it yourself.
Turned away for: An expired policy. This is the most common reason we turn an installer away.
4. Qualified, and specifically for EV work
City and Guilds qualified electricians working to BS 7671, with EV charge point installation experience behind them. A charger circuit is not the place for someone learning on your house.
Turned away for: General electrical qualifications with no EV charge point work to point to.
5. A workmanship guarantee that means something
A written guarantee on the installation itself, separate from the manufacturer warranty on the unit. We ask what it covers and for how long, because those two answers vary far more than the word suggests.
Turned away for: A guarantee that exists verbally, or one that turns out to cover only the hardware.
6. A public review record worth reading
Reviews on platforms where they can be checked, in enough volume and over enough time to mean something. We read them rather than counting them, because how a bad review was answered tells you more than the average score.
Turned away for: No reviews, reviews only on the installer's own website, or a pattern of unanswered complaints.
Why it works this way
One installer, not five quotes
The usual model in this trade is to sell an enquiry to several companies at once. It is good for whoever sold the lead and unpleasant for everyone else: you get five calls, and each installer prices knowing they have a one-in-five chance, which is not how anyone does their best work.
We pass your job to one installer who has cleared the checks above. You get one quote from someone who expects to do the work, and you keep the phone calls down to one.
What you should still do is verify. The registration number and insurance certificate come with your quote precisely so you can check them against the scheme register yourself, rather than trusting any website, this one included.
The technical bit
What comes with your quote
So the checks on this page are yours to verify, not ours to assert.
Installer credentials belong to the installer. We check them, and we give you what you need to check them again.
Related
What happens after you enquire
Installation explained covers the job itself, getting ready covers what to have sorted first, and the privacy notice sets out exactly what happens to your details.
Next step
Send your postcode and get a real price
One vetted local installer, one quote, and the paperwork to check them with.
Questions
Questions about our installers
Do you install EV chargers yourselves?
No. We arrange the work with a qualified local installer who has cleared the checks on this page. The installation contract is between you and them, and their guarantee and insurance apply to the work.
How many installers do you send my details to?
One. You are not going to spend the week fielding calls from five companies, and your details are not sold on or added to a marketing list.
Can I find out who the installer is before booking?
Yes. Ask at any point and we will tell you, and their registration and insurance details come with the quote so you can verify them before committing to anything.
What if I am not happy with the installer?
Tell us. If an installer is not meeting the standard on this page we want to know, because it affects everyone we send to them afterwards. Your contractual route for the work itself is with the installer, under their guarantee.
How do I check a competent person scheme registration myself?
Each scheme publishes a searchable register. Take the registration number from your quote and look it up directly on the scheme's own site rather than trusting a logo on a website, including ours.
Get a quote
Get an EV charger installation quote
Five fields. We reply with either a fixed price or the one thing we still need to know.
- No cost, and no obligation to book anything
- Your details are never sold on or passed around
- A fixed price for the work described, in writing
Would rather talk it through? Call 07487 696567.
